Last Edited

Feb 03, 2026

Virtual Items Terms & Conditions

Effective Date: 02/03/2026

Operated by Coffeehouse Communications OÜ, a company incorporated in Estonia.

These Virtual Items Terms & Conditions (“Virtual Items Terms”) govern your purchase, use, sale, and redemption of Virtual Items within the Coffeehouse platform (“Platform”). By purchasing or using any Virtual Items, you agree to these Terms in addition to the main Coffeehouse Terms of Service.

If you do not agree, do not purchase or use Virtual Items.

1. DEFINITIONS

“Coins” – A virtual, non-transferable, non-withdrawable digital unit purchased via in-app purchases and used exclusively within the Platform.

“Creator Tokens” or “Tokens” – Platform-based virtual items purchased using Coins that provide access to specific creator benefits and features.

“Points” – Creator-specific loyalty reward units earned through spending Coins on a particular creator.

“Creator” – A user approved to monetize content on the Platform.

“Virtual Items” – Coins, Tokens, Points, and any other in-app digital items offered by Coffeehouse.

2. GENERAL NATURE OF VIRTUAL ITEMS

2.1 Virtual Items are licensed, not sold.

2.2 Virtual Items:

  • Have no real-world monetary value
  • Are not property
  • Are non-transferable
  • Cannot be redeemed for cash (except as expressly allowed for Creators)
  • Exist solely within the Platform

2.3 Coffeehouse reserves the right to modify, suspend, or discontinue Virtual Items at any time.

3. COINS

3.1 Purchase of Coins
Coins may be purchased through authorized in-app payment systems.

3.2 No Cash-Out
Users cannot redeem, withdraw, or exchange Coins for real money.

3.3 Pricing and Platform Fees
When you purchase Coins, the total amount spent is subject to deductions before Coins are credited to your account. These deductions include:

  • App Store/Google Play Commission: Since purchases are made via third-party stores (Apple App Store or Google Play Store), these platforms retain a service fee (typically between 15% and 30%, depending on the platform’s current terms and small business programs).
  • Coffeehouse Service Fee: Coffeehouse retains a 5% Platform Service Fee on the remaining balance to cover internal processing, server maintenance, and secure transaction handling.

3.4 Use of Coins
Coins may only be used within the Platform to:

  • Send gifts to Creators
  • Unlock paid content
  • Purchase Creator Tokens
  • Access paid features

3.5 No Speculative Use
Coins are not financial instruments and are not intended for speculative or investment purposes.

4. CREATOR TOKENS

4.1 Nature of Tokens
Creator Tokens:

  • Are virtual access-based items
  • Provide access to a creator’s private channel and exclusive content
  • Function as a gamified support mechanism
  • Exist only within the Platform

Tokens are not investments, securities, financial instruments, crypto-assets, or speculative products.

Purchasing Tokens does not:

  • Grant ownership rights in a creator
  • Grant equity or revenue share
  • Provide dividend rights
  • Guarantee profits
  • Provide financial return

Any increase or decrease in Token value is purely a function of an internal platform bonding curve mechanism used for gamification and does not represent market value.

4.2 Bonding Curve & Pricing
Token prices:

  • Increase or decrease automatically based on a platform-defined bonding curve
  • Are determined solely by Coffeehouse’s internal algorithm
  • May fluctuate significantly

Coffeehouse makes no representation regarding stability or future pricing.

Users acknowledge that:

  • Token values may decrease
  • They may lose Coins spent
  • Tokens may become illiquid

4.3 Buying and Selling Tokens

  • Tokens are purchased using Coins.
  • Users may sell Tokens back into the Platform for Coins at the current bonding curve price.
  • Conversion is strictly within the Platform.
  • Coins received from Token sales cannot be withdrawn as cash.

If a user sells all Tokens of a Creator:

  • The user immediately loses access to the creator’s private channel
  • The user loses access to exclusive Token-holder content

4.4 Creator Fee
For each Token purchase:

  • The Creator receives 10% of the transaction value as a Creator Fee.
  • This fee is deducted at the time of purchase.

4.5 Blocking by Creator
If a Creator blocks a user:

  • The user loses access to the private channel and exclusive content.
  • The user may sell existing Tokens.
  • The user may not purchase additional Tokens from that Creator.

No refunds shall be issued due to blocking.

5. POINTS (CREATOR LOYALTY POINTS)

5.1 Earning Points
Users earn 1 Point for every 1 Coin spent on a specific Creator, including:

  • Gifts
  • Paid content
  • Token purchases (only creator fee portion)

5.2 Creator-Specific
Points are Creator-specific:

  • Points earned from one Creator cannot be used with another Creator.

Example:
Spending Coins on Creator John earns “John Points” usable only on John’s paid offerings.

5.3 Value of Points
Each Point provides a discount value equal to 0.5 Coins.

Points:

  • Have no cash value
  • Cannot be transferred
  • Cannot be sold
  • Cannot be withdrawn

5.4 Modification
Coffeehouse reserves the right to modify, suspend, or discontinue the Points system at any time.

6. CREATOR EARNINGS & CASHOUT

6.1 Coin Value for Creators
For purposes of Creator payouts:

  • 10 Coins = €1 EUR
  • 1 Coin = €0.10 EUR

This conversion rate applies only to eligible Creator earnings.

6.2 Eligible Earnings
Creators accumulate earnings from:

  • Paid content purchases
  • Gifts
  • 10% Token purchase Creator Fees

6.3 Minimum Cashout Requirements
Creators may request payout only if they:

  • Have earned at least 500 Coins (€50 EUR)
  • Have successfully completed KYC/AML verification
  • Are in good standing with the Platform
  • Comply with all Terms and applicable laws

Coffeehouse reserves the right to request additional documentation.

6.4 Suspended or Terminated Creator Accounts

  • If an account is suspended for Policy Violations (e.g., inappropriate content), legitimate earnings may be cashed out after a 90-day holding period to ensure no chargebacks occur.
  • Coffeehouse may temporarily freeze earnings during investigation.
  • If suspension is due to serious violations (fraud, illegal content, abuse, manipulation, artificial price manipulation, etc.), Coffeehouse reserves the right to withhold or permanently forfeit earnings to cover damages, refunds, chargebacks, or compliance obligations.

If suspension is not related to fraud or financial misconduct:

  • Verified, legitimate earned balances may be paid out after investigation.
  • Administrative and processing fees may apply.

Coffeehouse’s determination is final, subject to applicable law.

7. REFUNDS

All Coin purchases are final and non-refundable except where required by mandatory law or platform store policies.

Coffeehouse does not guarantee refunds for:

  • Token price decreases
  • Creator blocking
  • Loss of access due to selling Tokens
  • Creator inactivity

8. PROHIBITED CONDUCT

Users and Creators may not:

  • Manipulate Token pricing
  • Coordinate artificial buying/selling schemes
  • Use bots or automation
  • Engage in wash trading
  • Exploit the bonding curve
  • Circumvent blocking mechanisms

Coffeehouse reserves the right to reverse transactions or suspend accounts for abuse.

9. NO INVESTMENT REPRESENTATION

Coffeehouse expressly states:

  • Tokens are not investments.
  • Tokens are not securities under EU or Estonian law.
  • Tokens do not represent ownership, equity, or financial rights.
  • Any “profit” is limited strictly to in-app conversion into Coins.
  • Coins cannot be withdrawn by users.

Users acknowledge they purchase Tokens solely:

  • To support Creators
  • To access exclusive content
  • To participate in gamified community features

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law:
Coffeehouse shall not be liable for:

  • Loss of Token value
  • Platform outages
  • Creator inactivity
  • Creator blocking decisions
  • Market-like fluctuations caused by the bonding curve

Virtual Items are provided “as is”.

11. MODIFICATION RIGHTS

Coffeehouse may:

  • Modify bonding curve formulas
  • Adjust conversion rates
  • Change earning structures
  • Discontinue Virtual Items
  • Limit supply of Tokens

Changes will be communicated where required.

12. TAXES

  • EU Creators: Coffeehouse Communications OÜ complies with EU DAC7 reporting requirements. Creators are responsible for reporting their own income tax. Coffeehouse will collect Tax ID information where required by Estonian or EU law.
  • U.S. Creators: Creators who are U.S. persons for tax purposes must provide a valid IRS Form W-9 prior to receiving payouts. Non-U.S. Creators receiving payments that may be subject to U.S. tax reporting must provide an applicable IRS Form W-8BEN or other required documentation. Coffeehouse Communications OÜ reserves the right to withhold taxes where required under applicable law, including U.S. backup withholding rules, and to suspend or delay payouts until valid tax documentation is received. Creators are solely responsible for determining, reporting, and paying all federal, state, and local taxes applicable to their earnings. Coffeehouse Communications OÜ does not provide tax advice and assumes no responsibility for a Creator’s tax obligations in any jurisdiction.

13. GOVERNING LAW

These Virtual Items Terms are governed by the laws of Estonia and applicable EU regulations.